We hope you will love your selection. If for any reason you wish to send it back, we accept returns of unused items within 30 days of receipt of the package.
Returns will be credited to the credit card the item was purchased with, or a store credit will be given.
Gifts can only be exchanged for store credit.
The merchandise amount of your original purchase will be refunded to you, excluding any shipping charges. Import merchandise, special-order merchandise, sale and personalized items are not returnableâ€”so take special care when giving instructions for special orders and personalization. A gift can be returned for exchange only. For returns on Anna Weatherley, Lynn Chase, J.L. Coquet, and Raynaud products the customer will be charged a 20% restocking fee.
Return the product to: 759 Providence Rd., Charlotte, NC 28207 via UPS or Parcel Post (please keep your receipt should you need to track your package). Remember to insure it for full value. The customer remains responsible for both outgoing and incoming shipping charges. Shipping and handling charges are non refundable. Shipping and handling charges will be applied to all exchange orders.
Your credit card will be credited for the price of the merchandise and any taxes when we have received and processed your returned item. Please note that credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow one to two billing cycles for the refund to appear on your statement.
For other information on returns, please call 1-704-334-5040.